Last updated: November 14th 2023
One Degree, Inc., a California nonprofit public benefit corporation doing business as One Degree (“One Degree”, “we”, or “us”), respects the privacy of your personal information and we are committed to protecting it through our compliance with this privacy policy (this “policy”).
This privacy policy provides information on the collection, use and sharing of your personal information.
Please read this policy carefully to understand how we will treat your personal information. This policy may change from time to time, as described below; please check this policy frequently for updates.
This policy describes:
Personal information will be:
We may collect several types of information from and about users of the Website, including information: (a) by which you may be directly identified, such as name, email address, telephone number or other personal information; (b) that is about you but individually does not directly identify you, but may nonetheless be associated with you, collectively, (collectively, “personal information”). We may also collect technical information, such as your internet connection, the equipment you use to access the Website, and usage details.
The categories of personal data we collect from you depends on the nature of your interaction with us or on the services you use, but may include the following:
We may collect this information: (a) directly from you when you provide it to us; or (b) automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
Some of this information is required for us to provide this service to you, and some of this information is optional.
We may also receive information about you from suppliers, those businesses that provide us services (such as service providers, contractors, and consultants), third parties, or other online or offline sources. We may combine such information with the information you have provided to us in order to provide and improve our services.
We use data that we collect about you or that you provide to us, including any personal information to:
We will only share your personal information as follows, and, when applicable only with the appropriate contractual obligations in place:
We may also disclose aggregated information about our users. We take appropriate steps to ensure that it is not likely reasonable for someone to re-identify aggregated data.
We securely store and retain personal information for as long as necessary to provide you with the services that you have requested. We may also retain and use this information for a longer period for the following reasons, as permitted or required by law:
We ensure that personal information we dispose of, is de-identified or destroyed in a secure manner.
We may retain de-identified and other non-personal data indefinitely. We de-identify such information such that it is not likely reasonable for someone to re-identify the data.
We are committed to ensuring that your data is secure. To prevent unauthorized access or disclosure, we have put in place reasonable physical and electronic controls to secure the data we collect.
We follow generally accepted industry standards to protect information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information in our possession, we cannot guarantee its absolute security. If you have any questions or concerns regarding the security of our site, you can email us at the address in the ‘How to contact us’ section.
Applicable law may provide certain rights regarding the use of your personal information. You may request access to, correction of, updating of and/or deletion of your personal information, or object our use of your personal information in certain circumstances, in line with applicable data protection law. Your rights may differ according to your place of residence.
We do not knowingly collect, maintain, or use personal information from children under 13 years of age without appropriate parent or guardian consent, and no part of our Site is directed to children.
If you learn that a child has provided us with personal information in violation of this Privacy Policy, then you may alert us at the address found in the ‘How to contact us’ section and we will promptly delete any such information that we have collected.
We keep our privacy policy under regular review, and it is our policy to post any changes we make to this policy on this page.
You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting the Website and this policy to check for any changes.
The date this policy was last revised is identified at the top of the page.
We may transfer your information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company, or we sell, liquidate, or transfer all or a portion of our assets. The use of your information following any of these events will be governed by the provisions of this Privacy Policy in effect at the time the applicable information was collected.
Our websites may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We have no control over the privacy provided by websites that are not our own, which might be linked to from our websites. We reference other websites that you may wish to visit. Please be aware that this policy does not apply beyond this Website.
When you leave our websites, we encourage you to read the privacy policy of every website you visit.
Although your browser or device may include a “Do Not Track” option, the Website currently does not respond to a “Do Not Track” signal from your browser or device.
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Why do we use cookies?
We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Third parties serve cookies through our Websites for analytics purposes only. This is described in more detail below.
Essential website cookies:
These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas.
Name: One Degree Application Server
Purpose: To manage your session and ensure your login remains active, if you chose to login to the site.
Source: One Degree
Expires: 12 months
Name: Olark
Purpose: To operate our chatbot and help system.
Source: Olark
Expires: Never
Analytics cookies:
These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customize our Websites for you.
Name: Google Analytics
Purpose: To provide us with website usage data that tells us which pages get used and where users click across the site.
Source: Google
Expires: 2 years
Name: Mixpanel
Purpose: To provide us with website usage data that tells us which pages get used and where users click across the site. This cookie allows us to create a detailed picture of how users use our website, including buttons they click and searches they perform on 1degree.org. This helps us design the best possible service to help people find the services they need.
Source: Mixpanel
Expires: 365 days
Advertising cookies:
These cookies collect information that tell us if a user has found out about 1degree.org from our campaigns on Google’s AdSense service, the small adds you see on the side of your search results. This helps us to know how to better reach people who need help. We do not use any advertising on 1degree.org nor do we profit from any advertising elsewhere.
Name: Google AdSense
Purpose: To provide us with data on which users visit 1degree.org from an advertisement on google.com search result pages.
Source: Google
Expires: 2 years
Users can opt out of all but our Strictly Required Cookies using our Cookie Consent tool.
If you have any questions or comments about this policy, the data we hold on you, or about any other aspect of operation of the Website, please contact us at:
Email us at: privacy@1degree.org
Call us: 916.563.4004
Write to us at: 360 Grand Ave, Unit 190,Oakland, CA 94610