Learning hub

for Professional Members

Welcome to the One Degree Learning Hub for Professional Members!

If you work at a nonprofit or government agency and support connecting clients, patients or other community members to local resources, you are a Pro Member. Your team can use this learning environment to empower individuals and families to search for and access thousands of resources on One Degree!

Pro E-Guide

The One Degree Pro E-Guide will help your team get the most from your experience using One Degree’s tools and features. Review the E-Guide (PDF) and your team will be able to successfully search and filter resources, make referrals, create Collections and much more!

Training Videos

One Degree Platform

Free Pro Member Tools: Learn how to use the free One Degree tools by watching these short 5-min videos – they’ll help you and your team feel confident using the platform!

Common App

The Common App simplifies the enrollment process for public benefits. Learn how to use the One Degree Common App to apply for public benefits such as Medi-Cal and more CalFresh by watching these videos or reading these FAQs.

*Only available for the San Francisco Bay Area and Los Angeles County.

Frequently asked questions (FAQ’s)

Find answers to your One Degree questions in our extensive FAQs knowledge base – from how to use One Degree as a Community Member, save resources onto your My Plan, mobile apps and more! Also available in Spanish.

Pro member slide deck

Download the Pro Member Demo slide deck (PDF) to use as a learning tool with your team. Review it to increase your knowledge of One Degree’s time-saving tools or to host your own One Degree training.

Demonstrations, trainings, and community events

We are thrilled to offer virtual events* for your team to learn more about the available platform tools and services**. Our team uses Zoom but may be able to adjust to your video communication preferences.

*In-person engagements and community events have been paused due to COVID-19.

**We currently do not have dedicated team members to conduct demos, trainings, and community events outside of the nine San Francisco Bay Area counties and Los Angeles County. If you are outside these regions and are interested in hosting an engagement, please contact us at help@1degree.org and we will try to accommodate your request.


Duration: 20-35 min (single event)

  • A high-level overview of the One Degree tools
  • Participants have no previous experience using the platform


Duration: 45 min – 2 hours (can be multiple event dates)

  • Step-by-step instruction of specific One Degree tools (referrals, collections, resource editing tool, community page, etc.)
  • Participants have a basic understanding of the platform and actively use a few One Degree features (search, filter, share, etc.)

Community event

Duration: 1 hour or more* (currently paused)

  • Share knowledge of One Degree tools and services to general public


We are so excited to provide informational webinars for all of our community members about One Degree services – also available in Spanish!

COVID-19 resource guide

One Degree created the COVID-19 Resources Guide to address the urgent need to find essential community resources for members in the nine San Francisco Bay Area Counties and Los Angeles County regions.

Our COVID-19 Response

Everything we do is in service to people first

Community Impact Stories

Everything we do is in service of people first. We hear from One Degree members every day and are proud to share how they’ve used the resources on One Degree to improve their lives. Their stories contain challenges and setbacks, and also resilience and change.

Words from professionals

“I have been exploring the pro resources page and it’s been wonderful. My co-workers have found so much help with your tutorial videos.”

Farah, CASA of Los Angeles

“I’ve been impressed with One Degree – it has allowed collaboration between my coworkers and I. Oftentimes, our patients visit various clinics so it is extremely beneficial to be able to access and update referrals made by our colleagues”

Albert, North East Valley Health Corporation

Chapters Toolkit: Resources for Your Area

If you have a large number of resources you would like to update and/or add to the One Degree platform, we’d love to support you!

One Degree’s footprint is expanding – learn how new regions adopt our tools and services

Check out our Chapters site for more information about hwo to start a One Degree chapter in your own community.

Use our Chapters Toolkit to organize your team in creating a robust set of valuable resources. We also provide one-on-one support for those actively using the toolkit so your team can stay on track.

If you are interested in bulk-adding resources and need support, send us an email help@1degree.org and we will be in touch within a couple of days.

You can learn more about this process by reviewing our Adding and Editing FAQs and Resource Editing training video.